Frequently Asked Questions
Everything you need to know about your next fashion staple.
What is your standard shipping turnaround time?
We typically process and ship orders within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days to arrive.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for refund may incur a small restocking fee.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these against your favorite fitting garments for the most accurate fit.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use premium, sustainable fabrics including organic cotton and recycled polyester to ensure both quality and environmental responsibility.
Do you offer international shipping?
Currently, we ship to over 25 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at the final checkout stage.
How should I care for my Monos garments?
To maintain the longevity of your pieces, we recommend machine washing cold on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each item.